Commercial Phone: 06371-47-5509 If an area has a rate of 50 new cases per 100 thousand people in the last 7 days, it is a risk area. Drivers may be asked to remove the face covering temporarily during the identification process and are not required to keep the mask on while driving after proceeding through the gate. Shopping carts/baskets will be limited to 275 at the Ramstein Commissary and 200 at the Vogelweh Commissary. We will have members schedule an appointment to complete their PCS vouchers at the Ramstein North Side Chapel annex (Bldg. * To schedule an appointment please use the 86th Airlift Wing Appointment Scheduling Program (. Welcome Please click on the Order tab to start your Online Order. The provider on the hotline may or may not put you on quarters, depending on your personal situation. * An updated list of force support operations can be, * Dependent ID Card renewals are requested on-line. Customers can then submit, review, and track their requests anytime, anywhere. GSU Personnel for Military/Travel Pay Issues, * Breakfast: 0600-0800, Mon– Fri (Weekends 700-830). This guidance directs a 14-day quarantine for all members who travel from a risk area, which is a stricter requirement in comparison to the host nation 10-day quarantine. Thurs. If lodging is available, then departing members may stay on-base. Please note that living in the same dorm building does not count as a shared living space. Ramstein Sick Hotline Commercial: 06371-46-2273. They are also offering a Coping with Deployments (CWD) Psychological First Aid for Military Families module. Due to the current COVID 19 situation, the Personal Property Processing Office located in Bldg 2106 RM 211 Ramstein AB has suspended their walk-in service until further notice. Incoming PCS personnel must go directly to their lodging upon arrival to Ramstein to quarantine before shopping or in-processing. Space Available Travel Information: Most Space Available Travel has been suspended, please call the terminal for further information on if you are eligible to fly. Your new date will be associated with a HHG pack/ship “window”; meaning, Airmen can pack/ship HHGs in their assigned window. Benötigen Sie Hilfe beim Erstellen Ihres Kontos. To speak with the Special Victims' Counsel (SVC) Office, call DSN 478-4782, commercial 06371-405-4782, or duty cell 0172-734-3935. Learn how to reset your password. The housing office continues to provide assistance, remotely, via e-mail, phone, or a coordinated phone appointment. *MS Edge is the preferred browser, followed by Chrome. Members should coordinate with their sponsors and unit commanders accordingly to receive support. Please refer to Mypers Re-Flow message for information on what you can expect for new dates. Customers are requested to email or call. Q) What are the testing hours in the tents on Ramstein? Sat. For all Emergency Leave, please contact your First Sergeant for assistance. Tel: 06371-952-0205. Please use take-away and delivery options. : 8:30 a.m. - noon The inventory at our used car dealership changes daily but you can view what’s available to drive away on our website. Hours of Operation ; Mon-Sat 0900-2100 Sun 1000-2000 US Holidays 1000-1900 ... Join Today! As of Sept. 10, ID's are no longer being checked at the Ramstein and Vogelweh Commissaries and visitors may now enter. Ramstein Passenger Travel and SATO Office, Passenger Travel and SATO office is temporarily teleworking and can be reached at the following temporary numbers until further notice: DSN 480-5338/3966, For the most efficient service, please send your completed Port Call Request form and orders to 435lrs.lgrtp@us.af.mil. The installation commander has modified General Order #2 to provide updated quarantine requirements for all personnel and family members arriving to an Air Force installation in the KMC from a risk area, including the United States. Effective 17 August, The Ramstein Dental Clinic will adjust their operating hours. Airmen whose report date remains in July, as originally included on their orders, will require an approval letter from their squadron commander/First Sergeant (or equivalent) to pack their HHGs prior to 1 July. Virtual trainings are also available to include Sponsorship, Initial Key Spouse, Transition Assistance and Pre-Deployment/Re-Integration. No early bird hours. Bases Welcome to Vogelweh Make this My Home Base. 6)  The Public Health team will call and check on you daily. Base officials are working a plan at this time, but base personnel should expect an impact on child care services. For more information go to the official Ramstein Facebook page. Q) What are the restriction for ROM vs. quarantine? Friday 09:00 – 21:00 3336. Civilian Pay Team:  86cpts.civ.pay@us.af.mil MTF Information Address: Unit 3215, Ramstein, Germany APO AE 09094-3215 Hours: Mon. No need to wait for orders! Air Force dependents have no restrictions on leisure travel, except for any imposed by the host nation or state authorities. The previously announced relaxed restrictions that were scheduled for Dec. 23 – Jan. 1 have been cancelled. The CSP allows transfer of PII, so a CAC login is required. A) There are doses available at the Ramstein Medical Clinic right now for children ages 3 and under and for members 65+. Sunday 09:00 – 20:00. Worship services require registration and singing by choirs and congregations is prohibited. Sell your stuff! Official business passes will continue to be issued. 4)  Remember to wash your hands regularly and cough into your elbow or a tissue. Note: Please see the installation guidance below for information on quarantine and testing options for U.S. members assigned to Air Force installations in the KMC. Furthermore, merely transiting a risk area does not drive a quarantine requirement. 8)  You should get a phone call with results within 5 days. That means no sharing silverware, drinking out of the same glass, using the same bathroom. * Register for an account by filling out the. Hours: Mon-Sat 0800-1900, Sun 1000-1900, in regards of holidays call 3 days before the holidays, then they will inform about you the opening hours . For the meals, we are currently back to standard operations. We appreciate your support and understanding during this time. You’ll be offered a telephone consult or virtual appointment with your provider team so that we can further assess your condition. Chapel COVID-19 is a lot like a cold or the flu. Individual stores within the KMCC will limit the number of shoppers to 1 person per 10 sqm. Military Base. The Financial Services Flight is introducing a new process for in-processing members. 2.3K likes. The site is secure and fully protects Personally Identifiable Information (PII). Beginning Jan. 4, and lasting for two weeks, all in-person school events are cancelled. Squadron commanders and equivalents can authorize an extended HHG pack/ship “window” with a signed Exception to Policy (ETP) memo if hardship or mission reasons exist. A free and anonymous counseling service. 7)  Once you meet certain criteria (fever free for a specific amount of time, symptoms improving and at least 14 days since symptoms developed), public health will consider releasing you from isolation. At Ramstein Military Car Sales its our mission to deliver Great Cars at Great prices to the military Community in Germany. Store Hours: Mon-Sat 0900-2000 Sun 1000-2000 & US Holidays 1000-1800. Members should ensure their current lease covers them at least through the stop movement. Symptoms Tel: 011-49-6371-4079100 314-480-9732. American Red Cross Both are helpful to determine which areas have a higher incidence of COVID-19. Branches have resumed normal hours of operation on weekdays while practicing safe public health measures such as physical distancing and wearing a mask or face covering. No scheduled breakfast, lunch or dinner times. Remaining close to home reduces exposure to others and to the virus, which helps our community remain safe and healthy. Call 479-2390 or 06371-46-2390 to ask questions about services. The testing center will be closed Dec 24 - 25. Under Secretary of Defense for Personnel and Readiness Matthew Donovan signed a department-wide authorization for service members to accrue and retain an additional leave balance of up to 120 days. Erfahren Sie, wie Sie Ihr Passwort zurücksetzen. However, as a reminder, CDC always recommends everyday preventive actions to help prevent the spread of respiratory diseases, including: For medical assistance, refer to the following, 1)  If, within the last 14 days, you had close contact with a suspected or confirmed case of the coronavirus AND In order to start the process to schedule household goods pick up, customers should follow the guidance in their virtual out-processing checklist or visit our HHG factsheet link: https://www.ramstein.af.mil/About/Fact-Sheets/Display/Article/774938/household-goods-outbound/. Q) How do you do contact tracing? Located in the center of Ramstein, the building is a treasure in itself. Parents received an email with additional information. CDC Recommends Per EUCOM guidance, service members traveling to the United States on either official or non-official travel are not required to complete a 14-day quarantine upon arrival in CONUS unless required by CONUS installation, state/local guidance or the Centers for Disease Control. After the RNLTD/DEROS adjustments are completed, we strongly recommend for Airmen that end up with a July report date to initiate the process to secure a HHG pack/ship date ASAP. Remember - stay informed, take precautions, and follow all host nation and local restrictions. For a quick look at PCS entitlements, click here. 3)  If public health did NOT call you directly, then you are NOT a close contact of that person, so you do not need to stay at home. Thorsten Stratemann — Service and offers are quite good. The best way to prevent illness is to avoid being exposed to this virus. However, leisure travel by dependents to the United States is also discouraged at this time due to potential difficulties associated with returning to Germany, quarantine requirements upon returning, and overall health and safety concerns for all travelers. For more information, contact Nanet Peterson at 0176 7413 7162. Once members know of their new departure dates, please also contact housing to make further arrangements (examples: OHA stop, TLA start, outprocessing checklist, FMS loaner and furniture pick up, etc.). From Dec. 24 – 26, four other family relatives may gather at a family member’s household, even if that means they are from more than two households. Military members and government civilians are exempt from registering, but can in order to avoid potential disputes when processing immigrations. Incoming personnel will be permitted and directed to reserve 14 days of on-base lodging plus two additional business days. The host nation’s quarantine requirements only apply if an individual is in an area while it is considered a risk area. The services and visit procedures guide below will help you plan ahead for your visit to a specific clinic. I understand that the information above will be kept on file as long as we are discussing this topic. Please. Substation/Bldg #2807: Operations will not change. As an added precaution to help protect our Security Forces Defenders, we’re encouraging all drivers to wear a protective face covering when attempting entry onto KMC Air Force installations. From Dec.16-18, compulsory attendance of students is abolished at all schools. 1)  Stay in your house or room and call your supervisor to let them know you are feeling unwell. Current host nation guidance states that any gatherings, whether inside a residence or in public, are limited to persons of the same household or a maximum of five persons belonging to two households. 5)  Clean all public use areas (kitchen/bathroom), doorknobs, light switches with anti-viral cleaning supplies. Gatherings, whether indoor or outdoor, should only be between two households with a max of five people. - Greece: 00-800-4414-1013 A) No. Please call the 24/7 SAPR hotline at 0172-821-4871 to speak with a credentialed advocate. Members may also walk up to the testing area if they don't have access to a vehicle. Q) Can people leave from Ramstein and go to a non-risk area? Opening & closing timings, parking options, restaurants nearby or what to see on your visit to Ramstein … Org Boxes Locations Locations for all the Exchange fueling stations can be found ESSO Germany.. Alternatively, members can scan a barcode via the EVEPASS App, which is available on android or apple devices for faster/contect-less entry into each fitness center. 06371-4079853. * As a precautionary measure, several facilities on base have adjusted hours and operations until further notice. New prescriptions can be activated by calling 06371-46-2541 (DSN 479-2541). Sat; 7:30 a.m. to 12:00 p.m. DSN: 480-9001, or commercial 06371-47-9001. 1)  The medical team will place you on quarters for 7 days while we await the test results. Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe. For the latest information about signs and symptoms of COVID-19, please visit the Centers for Disease Control and Prevention website here. Please dial Commercial: 06371-47-9001, or DSN: 480-9001, and select Option 3 for the Sick Hotline. Days of Operation: Monday – Friday (closed 11 a.m. – 12 p.m. for lunch). Customer service inquiries for Military, Civilian, and Travel Pay can use the Air Force Comptroller Services Portal (CSP). What should I do if I had symptoms and was tested and are now waiting for the test results? * Support is still available by appointment only. Outbound personnel departing the KMC area should reserve off-base lodging, which will help preserve on-base lodging for members who arrive here and need to quarantine. The government of Rheinland-Pfalz (aka Rhineland-Palatinate) requires individuals to quarantine for 10 days who travel to Rheinland-Pfalz by land, sea or air from a risk area in the previous 10 days before entering Rheinland-Pfalz. Due to the large influx of legal assistance calls, we may be unable to answer the phone immediately. In the event our lines are busy, please leave a voicemail and our office will return your call as soon as possible. ... Ramstein, DEU, Germany 66877. **WALK-IN ONLY** 7 a.m. – 3 p.m. (11 a.m. –12 p.m., closed for lunch). Updated 7/15/2020 Web Address: www.PCSmyPOV.com. This will cover ALL finance in-processing procedures for PCS. Ramstein ES Mission. There will be no public fireworks on New Year’s Eve. Effective September 16, all official fitness assessment testing is cancelled until Jan. 1, 2021. Call the Mental Health Clinic at 06371-46-2390 (Comm) during Duty hours M–F 7:30 a.m. to 4:30 p.m. Finance is expanding service while adding transparency to the status of your question! 422.....478-7665 (POOL) CIV 06371-405-7665 (POOL) Tue.-Fri..... 6 a.m.-8 p.m. Follow CDC’s recommendations for using a face cover. Increased window hours! Closed until further notice For assistance, contact info@gaco-kl.de. The Ramstein MDG pharmacy, is currently still operating from the Pharmacy Tent, but has returned to normal operating hours of Mon-Fri, 0730-1630. AFPC has started adjusting RNLTDs and DEROS dates to align assignments with AF prioritized movement plan and to bring monthly Household Goods transportation demand in line with executable levels of service. Updated 7/15/2020 Incoming PCS personnel must make reservations for on-base lodging as early as possible after receiving an assignment to Ramstein. All listings are updated regularly, but due to COVID-19, information may change without notice. If you would like any other information please let me know. Q) If transited through a risk area via car or plane do I have to quarantine? Face coverings and physical distancing are required while riding shuttles. - Fri 0600 - noon, closed for cleaning from noon to 1300, then reopens from 1300 - 2000. Personnel requesting to travel to the United States for leave purposes should refer to the applicable processes outlined in the above section about leave travel. 4)  Ramstein TRICARE beneficiaries should call the RAMSTEIN SICK HOTLINE at 479-2273 (06371-46-2273) or the Nurse Advice Line (NAL) at one of the following toll-free numbers based on your location: These are great resources for parents and couples who wish to acquire additional skills for building healthy and strong families. Join Find-it Guide Today! General Space Required Information: Travel orders approved by an orders issuing agency/approving authority indicate that travel is approved and no further documentation is required at check-in for AMC/USTRANSCOM flights unless otherwise specified. The Per Diem and Transportation Allowance Committee approved emergency updates to the Joint Travel Regulations authorizing per diem and other entitlements to members and their families impacted by the stop movement order associated with COVID-19. Please stay away from other people, including those in your household. For more information, including a complete list of establishments that may remain open, view the latest ordinance located. The Per Diem and Transportation Allowance Committee approved emergency updates to the Joint Travel Regulations authorizing per diem and other entitlements to members and their families impacted by the stop movement order associated with COVID-19. A social gathering is more like getting together for dinner. Worship Services – Holiday services will occur, but singing will not be permitted. Do NOT go to work. Beauty Lovers Unite for the Hello Spring Beauty Event at the KMCC Exchange RAMSTEIN – Military... Bldg 3336, 66877 Ramstein Miesenbach, Germany. Their info can be found at the following link: https://de.usembassy.gov/u-s-citizen-services/notaries-public/ and they normally charge $50 per notary. This allows for members to complete their mandatory quarantine and then begin accomplishing some important tasks before moving into off-base lodging. Welcome to Ramstein AB Make this My Home Base. Christmas Eve; Thu Dec 24, 2020; 1st Christmas Day; Fri Dec 25, 2020 Fitness Center athletic fields will be accessible during opening hours (once contact tracing information is collected), Note: SSFC Annex remains closed to prioritize DDR, Military in Uniform Priority Lines from 1100-1200 (Exception: Wednesday/Saturday), Increased clerk presence in the line to pre-screen for patrons w/ 1-2 packages. Guidance for US and Non-US Civilian Personnel As of Nov. 2, shoppers will be required to have a cart or a basket to enter the commissaries. 2)  You are experiencing a cough or mild shortness of breath, AND Some individuals are here in-transit and do not have a sponsor/unit. Forms will be completed at the testing location, and no paperwork is required prior to arrival. Effective 10 April 2020, all DeCA employees and patrons MUST wear a face covering when entering, working or shopping in any DeCA Commissaries or facilities. For questions call DSN 480-5309. Ramstein ES Vision. Tuesday 09:00 - 21:00. View previous town halls here. It is the headquarters of the US Air Forces in Europe. Traffic Management Flight Outbound Personal Property For the latest COVID-19 cases within the Kaiserslautern City and County Districts, click here. These services and/or hours of operation are subject to change at the direction of the 86 AW/CC. Individuals have the option to test out of quarantine on day six if they desire, and do not have to test at all if they quarantine for 10 days. A household is defined as people who share a living space, such as a family or roommates who live in the same house or dorm room/suite. Health Promotion The Post Office asks patrons to pick up mail as regularly as possible in order to free up space for more packages during the holiday season. All dependents and contractors must register with the German government on this website and provide proof of registration upon arrival. If you need to clear a suspense for a new vehicle purchased, please scan & send those documents (front and back) to our organization box. Using that information we compile a list of close contacts who may be at risk. For the draft letter for Temporary Student Return to Germany, click here. Excellence in Education for Every Student, Every Day, Everywhere. If you live in the dorms and share a kitchen or bathroom, your roommate will also get quarters and be potentially moved elsewhere. However, prices are … A face covering should be worn in all public places on base and in work centers if you cannot maintain the 6-foot physical distance requirement. Avoid close contact with people who are sick. Monday 09:00 – 21:00. https://www.militaryonesource.mil/. To schedule an appointment, customers should send an email to 86svs.vatoffice@us.af.mil. Specifically it addresses and authorizes: View the COVID-19 Travel Q&As for answers to many of the questions members may have. Appointments for PCS In-Processing and Retirements/Separations briefings must be scheduled via Appointment Plus: https://booknow.appointment-plus.com/9rm3mcns/. Email: 86lrs.lgrd.pppo@us.af.mil, 86th Logistics Readiness Squadron -- Personal Property Disclaimer: Available HHG pack/ship dates will be limited by industry capacity to pack/ship HHGs and the sustained demand for movement across all the Services. Customer numbers will be tracked so they do not exceed the max capacity of 1500 persons. Ideally stay at least 6 feet away from everyone else. Remaining close to home reduces exposure to others and to the virus, which helps our community remain safe and healthy. AFRICOM Space Required Information: Travelers will have a signed Certificate of Mandatory COVID-19 (ROM). 9.4K likes. 4. There is currently no vaccine to prevent coronavirus disease 2019 (COVID-19). A counselor will contact them within 3-5 business days. Q) Will schools go completely virtual or will CDCs close? Items will remain on accounts a minimum of 7-days after return due to the quarantine process. Ramstein Main Exchange. If an area has a rate of 50 new cases per 100 thousand people in the last 7 days, it is a risk area. This may also require repeat lab tests to comply with German law; although, the need for follow up testing depends on where you live. RAMSTEIN AIR BASE, Germany — Construction of Ramstein’s $200 million mall and hotel complex has faced management problems, and officials predict it … A)  No. Location: Ramstein North Chapel in the Annex (Bldg. This is in line with Chancellor Merkel and the Federal Government’s request to avoid unnecessary travel. 6)  The Public Health team will make an initial call to you to verify your information and give instructions for you and your household members while test(s) are pending. To conduct a risk assessment for areas in Germany, please use this heat map to determine if the location is a risk area. If you are sent to the COVID-19 clinic, it does not mean you have COVID-19. Welcome to My Home Base, your personalized community guide to military life, shopping, and events on-base and outside the gates! At OCONUS locations, the HHG pack/ship “window” will be set at NET (NO EARLIER THAN) two months prior to report date. What happens if I test positive for COVID 19? Worship Services are available on Facebook. With the recent increase in COVID-19 cases throughout Europe, the German federal and state government announced new measures aimed at controlling the resurgence of the virus. Can't wait to see what it looks like when they are done with it. 2)  Ask if there is anything they need. All events scheduled are canceled until further notice. Avoid touching your eyes, nose, and mouth. Ramstein AB is located in Kaiserslautern, Germany and is part of the massive Kaiserslautern Military Community. Rheinland-Pfalz’s latest ordinance released Dec. 14, and includes the following notable changes: Click here for the 86 AW/CC’s guidance for all Air Force personnel in the Kaiserslautern Military Community. A) The Ramstein Law Center is currently conducting notarial services by appointment only. Please understand that specialty care services and advanced imaging procedures may not be immediately available for non-urgent (life, limb, eyesight) conditions. Q) When will flu vaccines be available for dependents? 5)  Clean all public use areas (kitchen/bathroom), doorknobs, light switches with anti-viral cleaning supplies. 4)  Do NOT panic! Hours and customer numbers will be reduced, as well. Please view these slides for more details on the SDT guidance. Given the COVID-19 pandemic, call ahead to verify hours, and remember to practice social distancing Sign Up for Travel Service 86 FSS "Air Force's Greatest Force Support Team, Most professional, Most energized, Most innovative!" Special Leave Accrual for US Military Personnel For questions regarding inspections, please contact 86 Vehicle Readiness Squadron at DSN: 489-6400 or COMM: 0631-536-6400. *** To access the Nurse Advice Line from a cell phone in Europe you must first call your clinic appointment line and choose the option for the Nurse Advice Line.***. Q) If someone is PCS-ing to Ramstein in the next couple of months will the lockdown prevent them from coming to Germany? Members TDY at Ramstein will submit the same information to Ramstein Public Health prior to entering travel quarantine. After completing the self-counseling in www.move.mil, customers should e-mail DD1299 and orders to the PPPO org box: 86lrs.lgrdppo@us.af.mil. A&FRC DSN: 489-6036 Commercial: 06315 36 6036 Main Exchange Mon – Sat, 9 a.m. – 7 p.m. Sunday, 10 a.m. – 7 p.m. As of Nov. 2, the food court will no longer allow customers to dine-in. If an individual travels to/returns from a high risk area outside their local commuting area, a quarantine may be required upon return to the KMC per host nation rules and installation guidance. Please continue to be vigilant by wear face coverings, washing your hands and watching your distance. Open from 7:30 a.m. to 4:30 p.m. and is currently offering a multitude of online classes through Facebook Live. South Side Fitness Center: Up to a maximum of 60 personnel Mon. As of Sept. 10, ID's are no longer being checked at the Ramstein and Vogelweh Commissaries and visitors may now enter. I understand that the information above will be used to process the request above. A face covering should be worn in all public places on base and in work centers if you cannot maintain the 6-foot physical distance requirement. Air Force CDCs will remain open, but at a reduced capacity serving children of single military and dual military parents who are first responders or health care providers. Cover your cough or sneeze with a tissue, then throw the tissue in the trash. Please call in refills to the automated refill line at 06371-86-5601, or through TRICARE online. For issues not listed above, please call our appointment line at 06371-46-2273 or send a secure message to your provider team via TRICARE Online. That means no sharing silverware, drinking out of the same glass, using the same bathroom. We apologize for any inconvenience and appreciate your patience during these unprecedented times. Vogelweh Fitness Center: Up to a maximum of 33 personnel per time slot from noon - 2000. In case of any questions/concerns, our office can be contacted at DSN 480-2163/5509 or commercial: 06371-47-2163/5509 Monday – Friday from 7:30 a.m.– 4:30 p.m. Closed to walk-in clients. The Ramstein SAPR office remains open 8:00 a.m. to 4:00 p.m. in building 404 for in-person assistance. 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